Our service advisor was horrible
This was the easiest time I've ever had buying a car. It was so smooth.
Frank Bon is absolutely the best person to work with at Tom Jones Ford. We have purchased several vehicles with Frank’s help and have been extremely happy with each purchase. We also appreciate his help with any questions and help with service after the purchase Look for Frank if you are looking for a positive experience when purchase a vehicle.
Frank di and exceptional job in getting me into this truck. We communicated on the phone and when i arrived, had truck. all ready to test drive. Very nice clean truck. Was not at dealership. 1 hour-paid down payment and they delivered next day. Handed driver payoff check. =GREAT GREAT SERVICE THANK YOU
A sales person was really friendly. They all were really great. Only problem I’m having is to get my FordPass on my phone and the salesman’s tried several times not getting done. That’s the only thing that I’m not satisfied with.
I bought a 2015 Ram 2500 from Jones Ford Buckeye. I had a great experience from start to finish. The price of the vehicle was fair. The condition of the vehicle is great. The people I worked with, specifically Dejon and James were awesome. The process was quick and easy. Thank you.
Absolutely a positive experience and want to thank Eric Morales for making the whole experience a very pleasant one. The whole Jones Ford team was very accommodating and professional. Recommend and will buy from again!
Service department was helpful and knowledgeable in diagnosing the issue with my 2016 Escape. The problem was explained to me so I could understand.
I recently had an exceptional experience at Tom Jones Ford and I can't say enough good things about both the dealership and my salesperson, Frank. From start to finish, the entire car-buying process was seamless and enjoyable, thanks to their outstanding service. First and foremost, Frank deserves special recognition for their exceptional professionalism and customer-oriented approach. From the moment I stepped onto the lot, he made me feel like a valued customer. Frank took the time to truly understand my needs and preferences, ensuring that I found the perfect car to fit my lifestyle and budget. He was incredibly ...
Outstanding service and support, my salesman Eric Morales was fantastic, he kept informed during the whole process. Highly recommend Jones Ford Buckeye
No pressure sales & finance team. No switch and bait of vehicles with if I liked one at a different location they would bring it to Buckeye, for free! Took out the stress of anxiety of car buying process!
Great service & good atmosphere, constant updates on what was going on!
De'Jon was the coolest salesperson I have ever worked with. Tom Jones Ford Buckeye has a relaxed, no pressure sales & Finance Team! Had the vehicle I wanted to look at but discovered not quite what I wanted, was looking at another one and it was the right one! Again, no pressure, came in with numbers that I needed to stay at and they made it happen! Bonus....they filled it up with gas! Never had that happen before! Ask for De'Jon!
All in all it was made right so I am happy with the service I got.
Was a good experience purchasing my new vehicle. Everyone was nice and easy to work with. No pressure to buy which was nice for a change
Amazing sales person(Larry) no pressure at all to buy. My purchase went easy and smooth. Thank you Larry!!! I will definitely let people know about Tom Jones Ford in Buckeye AZ
Great Experience buying a vehicle from Jones Ford. Would do it again!
Eric Morales was our salesman. He did an excellent job and presented very professional. We love our new 2024 Ford Edge Titanium
The repairs were under warranty and were completed correctly. Unfortunately, the dealership had the truck for 10 days and the first 8 days were explained as "trying to diagnose the problem", after I waited nearly three weeks just to get an appointment to get it in to be serviced. Jones needs to hire more staff, or refuse customers an appointment if they did not have time to work on the truck and fix it timely. They stayed in contact with me for the most part while I was waiting and asking for status, but I definitely could tell they had ...
Our experience with Jones Ford and Larry was amazing!! I called and talked to Larry ahead of time to let him know my dilemma and that was I have a teenager with a chronic illness who could not be left alone long without an adult but because she still is a teenager she wanted to stay home and not sit at a dealership for hours going through the process!! He promised me that he would have me in and out as quickly as he possibly could. From the minute I walked into their showroom to the minute I left in ...
Easy to work with no pressure sales.
Brought our vehicle here for a major job. Started to get codes and a check engine light after around 800 miles. Brought the vehicle back and informed the service department of the code the vehicle was throwing off and what it meant. The rep advised me it wasn't related to the problem I was describing. I advised him that, according to his Ford forum online, certified Ford mechanics stated it was not only a known issue but was usually related to recent work that was done on the vehicle. The rep told me it was a lot like going to ...
Was on vacation, and our car battery was acting up. O'Reilly Auto Parts had one and called over to Jones Ford for us to install. They got us right in and on the road. Wish I could remember her name.
I worked with Larry he did a great job. I cannot say enough positive things about my experience working with Larry this afternoon. This place was great they were all so nice and so helpful they did everything I asked and they did what was best for me buying a vehicle. I will be coming back to one's Ford Buckeye
Worked with Josh and Colin and they did a great job. Jones Buckeye had the exact Maverick we were looking forward to. Our entire process was efficient and only took a couple of ours. Finance was informative but not overly pushy. The salesman, you could tell, really had a passion for the vehicles he sold. Highly recommend Jones!
Alan handled all my service needs reviewing all that was done and any up coming service needs I need to be aware of
Jones Ford service department is top notch. Alan and Scotty went well above and beyond to help me out in a time of need. A big thank you to the staff!
The dealership is clean and inviting. My salesman Eric and Justine in accounting treated me with respect and both were right there to answer any questions I had about the truck. It was overall a great experience. I love the truck so far and Jones Ford assured me that they would be there to handle any problems or concerns.
I was looking for a new truck and the process was super easy. Mike Stapley has to this point been my favorite salesman to work with. I wasn’t pushed to buy something I didn’t want, they didn’t hide anything from me, even explained some things to me about how the financing and sales works behind the scenes. I can’t recommend this dealership enough, and I can’t recommend mike enough. Just an overall great guy and a great team running the show there. If you’re looking for a place to shop used or new, I’...
I love my car. Only issue was I had to wait a week to get it but that was because it just came in as a trade in and they had to do a safety inspection and fix something on it, which they did for free so better safe than sorry. Salesmen were very friendly and helped me every way they could. I really didn't think I was going to get approved but I did. Thanks again. Dejon was my salesman and he was very patient and friendly towards me and my 6 year old son.
I recently bought a 2019 Ford Edge. The service I received from Tylor, Josh, Colin and Mr Jones the General Manager was by far the best car buying experience I've ever had. They went above and beyond any expectations that I had. I highly recommend if you are looking for either a new or used vehicle to go and see the team at Jones Ford in Buckeye. Thank you again Tylor, Josh, Colin and Mr Jones. You have a customer for life.
Incredible service very professional and fast will continue to come back to this dealer.
the Best Dealership I've been in years. vert professional and personal.
I absolutely love Jones Ford sales department. They are the most kind hard-working and communicative sales team. I’ve ever had the pleasure to work with both times I bought my vehicle I was in and out in an hour and a half. The gentleman working in finance is spot on with his numbers to where there’s no haggling, both Josh and Eric are extremely helpful and go out of their way to make the customer satisfied and Colin in the finance department is an absolute pleasure . I have never had this level of exceptional service while buying a ...
I absolutely love Jones Ford sales department. They are the most kind hard-working and communicative sales team I’ve ever had the pleasure to work with .Both times I bought my vehicle I was in and out in an hour and a half. The gentleman working in finance is spot on with his numbers to where there’s no haggling or surprises and both Josh and Eric are extremely helpful and go out of their way to make the customer satisfied. Colin in the finance department is an absolute pleasure . I have never had this level of exceptional service while ...
On Saturday 07/22/2023 at approximately 1500 hours, I went to Tom Jones Ford in Buckeye, just FYI they have been in Buckeye forever!!! I needed a vehicle that day as mine broke down, as I walked into the show room I was greeted by Dejon "DJ" Johnson, with a smile and a handshake, he stated" How can I help you Friend". I immediately knew I was in good hands!! I told DJ what I needed, and in a flash we were on a golf cart, in 100+ weather looking at cars. DJ went through every vehicle with Me until ...
Great experience again (6th vehicle). Thanks for the quick and easy process Ty Aragon
Best car buying experience I think I have ever had. Josh was great to work with. From start to finish it took about 2 1/2 hours to complete the deal. 2 1/2 hours? Unheard of!! Never thought it could be done in such a short amount of time. No games and the entire staff was very professional and polite. Highly recommended.
It was great experience to do business ford jones..Eric morales was friendly knowledgeable and on top of his game..looking forward to doing more business with them in the future..thanks again
James and Eric Morales were great through the entire trade-in process! It was truly a no pressure kind-of experience! It’s our 2nd trade with Jones Ford. James and Eric were able to grab the vehicle before it was fully posted on their website for me to check out! Finally, they helped guide us through the financing process and we’re able to get me a better financing deal than I had with my truck!
All of the staff we dealt with were very professional and easy to get along with. Definately not the traditional car dealer experience. The atmosphere at Jones Ford was very laid back. Highly recommend giving the Jones' dealerships a chance to earn your business.
Very efficient, friendly and open. I would use them again.
Frank was an amazing salesperson. I definitely recommend Jones Ford of Buckeye to friends, and family.
We had a great experience working with Ty. He made the truck purchase easy and stress free. He listened to what we wanted and did not pressure us toward anything else. I would highly recommend working with him in the future!
I had a wonderful experience buying my truck from here. I dealt Mike Stapley. Very knowledgeable and friendly and professional. Overall a very delightful experience.
Molly was an amazing help! She helped us make a great choice and answered all our questions. She was also very helpful in expediting the process and explaining anything I got confused on. Thank you so much Molly!
I scheduled my vehicle for an oil change. For the first time I used the complimentary pick-up and drop-off service. They came to my home, picked up the keys and took my vehicle for an oil change and brought it back to me after the work was completed. The process was flawless. I am extremely happy with the service I received.
Very respoonsive and professional. OPleasant to work with, and I got what I wanted - no hassle.
I was sort of in a bind with another lender and Larry at Jones Ford was absolutely amazing! It was one of the hottest days she far and he took his time to find me the vehicle that I was looking for. I told him what I wanted and he made it happen! Thanks Larry!!
It was such a pleasure to work with Josh and Colin to get my car
We worked with Molly and she was very friendly and efficient. We didn't end up purchasing the vehicle but the experience was pleasant and makes us want to come back should they have a vehicle we want in the future.
Always great service at Jones Ford Buckeye. The service has consistently been friendly and accommodating. I live almost 20 miles away, but I drive the extra miles for the top notch service and experience.
Thank you so Molly for helping us out with everything and great customer service I appreciated her hard work
James Bowers did a excellent job in getting me into a vehicle, like 2hrs turn around, God of Abraham in Jesus Christ of Nazareth name the Sweet Communion of the Comforter is omnipresent in making situations come to pass. Hallelujah! Thank you Lord for the people at Jones Ford in Buckeye, Arizona Hallelujah 24Seven365
I had a great experience here eric morales was my guy right to the point no games got me the deal I wanted definitely recommend
I just bought a 2019 Kia Sorrento they worked with me a lot over the phone because of my work schedule. Just had to come in put the down payment and sign papers. Dejon was the may sales guy I worked with. Thanks guys I always get my vehicles from them can’t beat that lifetime warranty
Larry Deninis was amazing. He was so patient and answered all my questions. He helped get me into the car of my dreams and I will not only come back and shop with him I will tell all my friends and family as well. Thank you Larry!!
Hassle free experience since our first visit - keeps us coming back. Always the first choice!
Overall service was good. People are always nice and friendly.
Michael Stapley was super helpful, knowledgeable, and made the purchase of my truck super simple! I recommend using him!
Larry D. Is amazing and helped me get the car of my dreams! He is a pleasure to work with. He made buying a car easy and I will for sure be back to see him in the future! Thank you for being so awesome through this.
Eric an Ty were amazing to work with! Very responsive, and helpful! I highly recommend them and this dealership!!
Totally satisfied with dealership, sales and customer care 😀
Not please with the service. Had me waiting. I had an appointment. The car wasn’t ready to test drive.
We worked with Frank Konieczny and he was great at listening to our needs and finding the perfect vehicle for our family and budget. He made the trade in process super simple and had us in and out in a few hours. We really enjoyed working with him! Our suv is large enough for our family, reliable, and has enough clearance for our rural location!
Thank you Larry for such great experience in the purchase of our vehicles. No hassles out in less than two hours
I have purchased 4 vehicles from Jones Ford since 1993. Always an excellent experience. I recommend them highly.
I had a wonderful experience fell I. Love with my ve
The sales associates were very helpful and fair. I would buy from Jones Ford again.
Great customer service and price on new F150!
Awesome people and they will get pretty much anything done for you!!! Love the truck!! Very much appreciated to Tyler if you stop by there definitely see him!!!
Wonderful service. If it wasn’t a car dealership you think you would be hanging out with family or friends. Molly Mackie and Mike were awesome! Ask for them and they will surely guide you the right way!
Great service and friendly people. Eric went out of his way to help us with all the information we needed to drive our new F350.
Great service, all staff was friendly and were not pushy about trying to make the sale.
Very happy with my experience here. Larry treated me well, didn’t play any typical dealership games and set me up with a reasonable deal for the vehicle I wanted.
Amazing service and very friendly environment. Molly Mackie helped wonderfully and made the purchase smooth.
This place made my first car buying experience the most easiest thing. I was expecting a bad experience due to what I was told. Thank you DJ for making it easy and comfortable for me.
Great experience buying my truck at Jones Ford! I’d been shopping and anticipating this day for a couple years and Larry and Jay made it all possible! Great team, great service. Highly recommend!
Had a great experience purchasing our second vehicle from Jones Ford in Buckeye. Molly Mackie was very helpful and understanding throughout the process. We ended up being her first sale at Jones Ford!
Mr.Larry Deninis was awesome and staff was equally as awesome!!! Mr. Deninis was informative on the vehicle and all the dealership perks. He also went on two test drive,one with the boss(wife) and one with myself ,great Man! Already decided to buy our next vehicle there with Mr. Larry Deninis! Thank you and the whole team!
Larry was a great great salesman very helpful very responsive just all around good person naturally the whole crew that we encountered during our car pricing car buying process was awesome never been to a dealership that had so many good vibes good people and all around good service look forward to doing more business with them and Larry in the near future. Thank you from the Henderson family Michael and Carmela Henderson.
Larry really helped me out when I came in, I was stuck making payments on a car that had a blown head gasket and they were able take my car and pay off the reminder of my loan with it and we're able to get me into vehicle that suited what I was looking for. Thank you again Larry for all your help
Had truck break down. Alan in service has been very helpful in getting the work done and very great in insurance work. When you travel need help call Jones Ford to get car work done with great service people
I went in there spoke to larry d and i must say my experience was great within 2 hours i was done and in my new truck he was straight forward with no bs
Awesome service! Everyone was friendly and helpful. Josh made the car buying experience quick and painless yet was very thorough.
Purchased a loaded F150 and worked with Justine and Tyler. They went above and beyond finding the vehicle I wanted and researching options. The whole experience was no pressure and smooth. They earned my repeat business.
My kids and I had a great shopping and buying experience with James. He helped us search out what we wanted and didn't try talking us into something else.
Friendly staff and non pushy sales team. They don’t have that typical corporate dealership vibe. Larry is a great salesman.
We had the best experience purchasing a car at Jones for in Buckeye. James helped us and made the whole process so fun and easy. Would 10/10 recommend working with him to find your perfect vehicle!
Great experience working with Tylor and Colin. Family of 6 comfortably cruising in our new to us GMC Yukon gem we found @ Jones Ford Buckeye and the amazing deal on he worked out for us. We appreciate the painless purchase process and no pressure sale and very personable and humorous conversation. We will be back for sure! Totally worth the drive if you want a great experience.
Had a wonderful experience with James this morning. He made the car buying experience smooth and fun! 10/10 would recommend
Most wonderful experience. Highly recommend these guys! Great service friendly and efficient. The vehicle is awesome as well!