Customer Testimonials

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DealerRater Nov 29, 2024

Tabby is the greatest to work with. She is very informative and very caring when working with customers. Her traits are very awesome being a single women.

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DealerRater Nov 18, 2024

I recently purchased a 2024 Mustang Mach-E from Tom Jones Ford, and the experience exceeded all my expectations. Eric M., Colin, Jay, and Ryan were incredible—professional, knowledgeable, and genuinely helpful throughout the entire process. They made everything smooth and stress-free. As for the car, it’s been years since I’ve truly enjoyed driving, but the Mustang Mach-E has completely changed that. It’s fun, responsive, and a pleasure to drive. If you’re in the market for a new vehicle, I highly recommend Tom Jones Ford. The team went above and beyond, and I couldn’t be happier with ...

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DealerRater Oct 18, 2024

Got the car I wanted at a price I could afford and love the warrantee

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Google Oct 15, 2024

Used the pick up and drop off valet service for the "The Works" package. We were very pleased with service. Did have to call and get price ajusted to the coupon price before completing online payment.

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Google Oct 14, 2024

Purchased from Mike S. And Justine in finance. Couldn’t be easier or faster!

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Google Oct 11, 2024

Purchase from Rick and finance from Justine great help. Thanks for the easy process.

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Google Oct 11, 2024

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Google Oct 11, 2024

I had the opportunity of speaking with Mario. He is very knowledgeable, he’s very kind and very honest. I definitely look forward to working with Mario again in the future in purchasing a car for my son.

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Google Oct 10, 2024

Liked my salesman, Mike Stapley. Like my Maverick. Going back there tomorrow to resolve some minor issues.

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Google Oct 10, 2024

(Translated by Google) At Jones Ford Buckeye they are very kind to customers, especially Mario Aguilar, we have worked with him on the purchase of some cars and he is excellent, as is the entire staff at Jones Ford. Thank you (Original) En Jones Ford Buckeye son muy amables con los clientes especialmente Mario Aguilar, hemos trabajado con el en la compra de algunos carros y es excelente al igual que todo el staff en Jones Ford. Gracias

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Google Oct 10, 2024

Mario was great, we enjoyed working with him!

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Google Oct 10, 2024

Brandon and Justine are the best!!!

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Google Oct 8, 2024

Didn't find out until after test drive and handshake that the previous owner did hit a deer and that's when he traded it back in. So was work done to the truck at Jones or before Jones , idk? Couldn't get a straight answer. Eric was great though and my dad bless his heart fell off the back of the golf cart while the cart was parked is beyond me but pretty good experience altogether;)

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Google Oct 7, 2024

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Google Oct 4, 2024

You guys always do a good job 👍

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Google Oct 3, 2024

Bought a Maverick from Frank. It was quick and easy.

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DealerRater Oct 3, 2024

working with them was very helpful through the process. I recommended them to anyone #1

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Google Oct 2, 2024

This was a very pleasant experience with no pressure and lots of ease in the transaction. The process moved at a great pace, not hurried nor dragged out. The low sales tax is a great bonus to buying at Jones Ford Buckeye. My sales man Jeff Haworth was very pleasant to work with and got me to finance with Justine Campos who was very knowledgeable about all things finance and great to work with as well. I highly recommend this dealer and this made my day and experience great.

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DealerRater Oct 2, 2024

the process was great from ordering to delivery. Frank and the person in finance did a great job. I would buy from Jones Ford of Buckeye again.

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Google Oct 1, 2024

Jones Ford is not your typical dealership! This is my second vehicle I have purchased with Mike Stapley and Justine in finance. My experience here has far exceeded any other dealership. If you’re looking for a new car you’re at the right place. Thank you being awesome 😊

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Google Oct 1, 2024

Great service at this dealership, nice waiting area, pleasant staff

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Google Oct 1, 2024

(Translated by Google) Mario and Justine are the best! I recommend Jones Ford in Buckeye. (Original) Mario y Justine son los mejores! Recomiendo Jones Ford en Buckeye.

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Google Sep 30, 2024

Just purchased with Eric M. And Justine in finance. They are both great. It took less than an hour! Thank you both so much. We appreciate how nice and fun you both made our experience today!

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Google Sep 29, 2024

Had a great experience getting into a 2024 vehicle. Erik G was great, he was there the whole time and answering all my crazy questions. They all helped really well with our trade in Justine helped financing very easy and explained everything in easy terms for us. We got in and out fairly quick and have no complaints. I would absolutely recommend Jones ford Buckeye to anyone looking for a vehicle

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Google Sep 29, 2024

Jones Ford in Buckeye was terrific. A great truck buying experience! Mario, the salesman was never pushy and was very patient with us, answered all of our questions and we really appreciate it. Justine, the business Manager was also great to work with. We highly recommend Jones Ford!!

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Google Sep 28, 2024

Frank was super helpful in getting me in the car I wanted for a great deal! Justine made the paperwork super easy and they answered all of my questions perfectly!

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Google Sep 28, 2024

Purchase with frank b. Justine did my paperwork so fast and friendly. Awesome place.

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Google Sep 28, 2024

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Google Sep 28, 2024

Always go see frank and Justine they are the best. Been coming here for over 10 yrs. Az best!!!

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Google Sep 28, 2024

Purchased a 2014 Cadillac from DJ Justine made the finance process easy.

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Google Sep 26, 2024

(Translated by Google) Mario and Justine are the best! I recommend Jones Ford in Buckeye (Original) Mario y Justine son los mejores! Recomiendo Jones Ford en Buckeye

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Google Sep 26, 2024

My experience with Justine in finance was super quick and easy! She’s a very friendly lady and very helpful and smart! Brandon was my salesman who was super awesome!!! Super nice guy and very intelligent, knows his stuff and was not sketchy by any means! Everything was up front and confirmed and the whole process was pretty quick and easy! I would recommend both!

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Google Sep 25, 2024

Great experience and service with Jones Ford in Buckeye. Worked with Tylor Anderson through email and phone. We negotiated 99% of the deal electronically prior to me stepping foot in the dealership. Drove my trade-in on the lot and we completed the purchase within a couple hours. Tylor made it painless. Ashling, his associate helped with the purchase and detailing process. Justine Campos made the finance process a breeze. Drove home in the Truck I wanted at the price we discussed. Thanks to everyone at Jones that made it a positive experience. Geoff.

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Google Sep 25, 2024

I totally love Tom Jones Ford,they are very helpful and the service manager is awsome he always makes sure everything about your vehicle is tooken care of and done right.Thank You Alan in service dept.

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Google Sep 24, 2024

By far the best buying experience I have ever had. Mike is the guy if you’re in the market for a vehicle! Colin our finance manager was also able to assist us in finalizing our deal, couldn’t ask for better service from start to finish.

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Google Sep 24, 2024

I had "out of the box" damage to the dash of my 2020 Explorer. Chris (the advisor with the good name) handled it for me. Never cheap, but fair. Their pick up and delivery service is great.

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Google Sep 21, 2024

As always a good job from the sales crew at Jones Ford,Thanks, Howard

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Google Sep 20, 2024

What a great time I had while visiting Tom Jones Ford in Buckeye. Ever hear that about a car dealer?. My normal warranty was coming to an end so I had to purchase an extended warranty. I just wanted to speak to a finance person and so I met Justine. She was so awesome and super patient with me as we had to go over so many scenarios on mileage vs time. She explained everything so I could understand and could pick the correct way to go. Everyone was so helpful and courteous when I arrived and when I left. ...

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Google Sep 20, 2024

Just want to give a big shout out to Erik Gallegos @Jones ford in Buckeye for helping us get a Bronco. Great guy no gimics no hastle buying helped us look at alot of cars until we found the perfect one and the best price. Also Justine Campos in th Finance Dept. Easy to work with very friendly helped us get the best rate also, shared information about gap and extended warranty. Both Justine and Erik very friendly and knowledgeable Thanks Again.

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Google Sep 20, 2024

Justine campos helped me get my paperwork filled out quick and easy. Tylor helped me find the perfect car for me. Ashley in the office was great too. Friendly knowledgeable and great staff!! Thanks you guys!

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Google Sep 19, 2024

My Uncle just purchased his new vehicle from one of the best salesman we know…Frank Bon!!! And Justine Campos made finance a breeze!!! If you’re looking for a quick and painless experience buying a car…go to Jones Ford Buckeye!!!

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Google Sep 18, 2024

Purchased my new car from Rick .Justine did the paper .it was the best service ever quick and painless got a great deal

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Google Sep 18, 2024

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Google Sep 18, 2024

Tylor and Colin were amazing very patient straight to the point GREAT customer service 10/10 experience first time buyer had me in and out

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Google Sep 17, 2024

This was my first time buying at Jones Ford. Colin and Frank K went above and beyond to make sure I had an excellent experience purchasing my Jeep. Made the car buying experience fast and easy!

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Google Sep 17, 2024

Worked with Mario and Colin they were excellent to work with! Would recommend them to everyone.

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Google Sep 16, 2024

I love your customer service

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Google Sep 16, 2024

I just purchased a new f-150 at Jones Ford. Salesman was DJ, who was terrific. No pressure and respected my boundaries. I had come off a bad experience at a different Ford dealer in Avondale. DJ did a great job showing me vehicles and answering all my questions. I highly recommend Jones and their no pressure sales approach. Patrick

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Google Sep 14, 2024

Finally, we got our NEW FORD Ranger truck!!! I bought it from Jones Ford Buckeye. Frank K and Justine were simply amazing to work with. They were efficient and very customer oriented! They did all they could to be sure we had all the info we needed throughout the trade in and buying process. My wife and and I are very happy with Jones Ford and our new Ranger! Thank you!

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Google Sep 14, 2024

We purchased two vehicles on the same day at Jones Ford and the process was the best car buying experience I have ever had. Sales team, Sales Manager and Finance Manager were all right on point, respectful and we received excellent deals.

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Google Sep 14, 2024

Just bought my new car here. Great service from Eric and Justine!

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Google Sep 13, 2024

I had the pleasure of working with Mike and Colin and I will say this is by far one of my better experiences with a dealership. Straight forward and transparent with me the whole time, looks like my next truck will be coming from jones ford.

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Google Sep 13, 2024

DJ and Justine were awesome, made my car buying experience easy smooth!!

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Google Sep 12, 2024

Mario and Justine were great! Recommend Jones Ford in Buckeye!

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Google Sep 12, 2024

I want to thank everybody at Jones Ford in Buckeye, Arizona. Especially service advisor Steven Owens And the rest of the technicians there for fixing my F-150. I was on my way back to California when I got a low brake fluid indicator. They quickly diagnose the problem and able to get the parts and had me back on the road the next day. I highly recommend them to anyone, I know that when I'm here in Arizona I have a place to go for any of my service needs. Once again, thanks for everything. Great Job!

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Google Sep 12, 2024

Received excellent, fast service from my salesman “Tylor Anderson”, and the finance manager “Colin Cushing”. Thank you both. Will refer you and Jones Ford of Buckeye of course.

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Google Sep 12, 2024

Just purchased a vehicle! Thrilled with the customer service and attentiveness from the start with Jeff in sales to Justine in final sale!!

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DealerRater Sep 12, 2024

Stars VS Recommend - Thats a tough one. I said not recommend on their Facebook page, but I had to create a new profile to do it. That sort of obstruction says bad things to me. If not I would have said something like, we had some issues and some unnecessary back and forth, but it was resolved in a positive manner. I was just trying to find out if they had resolved issues with other people who had issues. Sales experience 4.5 Service Issue 4 Blocked me from their Facebook page 3. I intended to leave a better review, but that sort ...

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Google Sep 11, 2024

Erik G and Justine were great to work with. Answered all my questions. Will recommend them to others.

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Google Sep 11, 2024

We were able to get an excellent car for my wife with good rates and coverage thanks to Eric M. And Justine C. at Jones Ford, Buckeye! I would definitely recommend doing business with them, and plan to do more business with them in the future!

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Google Sep 10, 2024

Colin and Erik g were the best to work with. The made my first car by experiencing easy!

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Google Sep 8, 2024

I worked personally with Brandon as my sales rep and Colin was my finance guy. Not only did they listen to every concern I had but they did so with a smile on their face. 10/10 from the whole staff, made my truck buying experience a BREEZE. Couldn't recommend a better group to buy a vehicle from.

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Google Sep 8, 2024

They did an amazing job they did everything to lower our interest Erik was an amazing sales person and our financial person Collins lowered our interest even more I would definitely recommend Jones Ford in buckeye for your next car purchase

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Google Sep 8, 2024

Had the pleasure of working with Erik Gallegos and Collin. Erik was one of the friendliest sales people I’ve ever done business with. Thanks Jones Ford Buckeye, I love my Ranger Raptor!

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Google Sep 7, 2024

Walked in with a budget and vehicle in mind. Mr. Mario Aguilar and Mr. Colin understood the assignment and we are walking out with the exact truck we wanted!!!! Mario provided great friendly customer service. Recommend working with Mario.

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Google Sep 5, 2024

Had a great experience working with Tylor & Colin. We were able to find the perfect first vehicle for our family & I couldn't be more thankful! I definitely recommend going here it won't disappoint you! Very friendly and clean. The company listens to your request and explains to you the whole process (don't be afraid to ask questions). My daughter had a great time during our whole process & I'm just thankful to have made our first big purchase with this company! If you go here please ask for Tylor or Colin! You won't ...

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Google Sep 4, 2024

Just recently went to Jones Ford to purchase a truck for my family, I was not excited due to normally being a hassle,. Thanks to Eric and Justine our car buying experience was so smooth and almost effortless I would Recommend them to anyone who is in the market for a new vehicle.

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Google Sep 3, 2024

Went in on friday afternoon saw the car i wanted thanks to erik and mario for helping us out with all the paperwork and justine campos with financing Felt so comfortable asking questions!

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Google Sep 2, 2024

I just purchased a car from Jones Ford in Buckeye 3 weeks ago and today it doesnt look the same. I took it to a restoration shop, they informed me there had been a lot of things done by the dealership to hide the flaws on the car. Of course I signed the "as is" form so im feeling burned. Since this post Jones Ford has been in touch with me and they are working with me. Thank you Buckeye Team!

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Google Sep 1, 2024

I just bought a truck here and it was a great experience. I definitely recommend them. And I want to say thanks to Eric Morales.

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Google Aug 31, 2024

Purchased my new truck Eric M was great! Justine was awesome did my paperwork so fast very friendly. Please come see them

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Google Aug 29, 2024

The folks over at Tom Jones Ford Buckeye are exceptional. Specifically Dejon (Sales) and Collin (Finance). They had answers to all questions. Dejon was very professional and courteous and does not pressure you into buying something you can't afford. I went to look at a pickup and the numbers could not be met. Days later, a trade came onto the lot of what I was looking for. Dejon sent me a text about it. I went down before the truck even hit the market and walked out signing paperwork. Collin was very quick and efficient in finance and I ...

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Google Aug 29, 2024

Frank, Collin, and Tyler took the best care of us!! They were super helpful and got us in/out fast. We Will definitely be back for our next car and hope to work with the see threes again!!!!

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Google Aug 29, 2024

Thank you Frank Bon and Eric Morales for the best Auto purchase. They were so professional and understood and listened to our needs. We went to Collen in financing and he explained everything in great detale We have purchased 4 Autos from Jones Ford and have been very satisfied with All our purchases. Jones Ford is the only dealership that we will purchase our Auto's from. They are the best Home town dealership, we Love Jones Ford in Buckeye

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Google Aug 28, 2024

I had a great experience with jones ford! Mike and Justine helped me get a great deal as a first time car buyer.

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Google Aug 28, 2024

(Translated by Google) Mario and Colin are the best!!! (Original) Mario y Colin son los mejores!!!

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Google Aug 27, 2024

Michael Stapley and Colin Cushing made the buying process easy and pressure free. I would definitely do business with them again.

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Google Aug 27, 2024

My husband had spoken to Ryan on the phone before we went to the dealership to look at the vehicle, a 2024 Ford Bronco. Ryan had given him a price for our trade in and the new vehicle and they stuck to it. Even threw in a stone & bug deflector. When we arrived 20 minutes later, Eric had the vehicle washed and pulled up in the shade for us to look at. While we did a short test drive, Eric got all the paperwork going and had it ready when we got back. While we were in finance with Justine, Eric ...

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Google Aug 26, 2024

I bought my dream Jeep Mojave truck yesterday from here and Brandon and Justine were great! Thank you guys!

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Google Aug 25, 2024

Justine was awesome! No pressure from sales and incredibly helpful. Definitely worth the drive!

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Google Aug 25, 2024

Frank B and Colin C made my car buying experience amazing! The two were very patient, kind, and helpful. Made us feel right at home. Very pleased with my new car and service at Jones Ford Buckeye!

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Google Aug 24, 2024

The husband and I bought 2 used vehicles at Tom Jones will definitely be coming back got the best service from our sales rep Brandon. And great customer service from the finance lady Justine. Thank you again. I am a repeat buyer from this dealership. A++++

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Google Aug 24, 2024

Awesome service by our sales person Brandon and Justine in finance, thank you

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Google Aug 24, 2024

Just purchased my third vehicle with Jones Ford! Eric helped me out over the phone and was able to go in and get it all wrapped up. Justine in finance explained everything and got me signed and out right away. Great team here in Buckeye!

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Google Aug 23, 2024

Best car buying experience we’ve ever had honestly! DJ and Justine were both amazing. DJ listened to what we needed and wanted and was so patient with working with us. Justine made the financial aspect quick, painless, and so easy!

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Google Aug 23, 2024

Purchased my new vehicle from Mike. Justine took care of all our paperwork. Amazing work as always. Been going to Jones Ford for 10 years.

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Google Aug 22, 2024

Walked away with the perfect car in less than 3 hours, and everyone was extremely welcoming! We worked with both Brandon and Colin whom were very accommodating and helpful! We appreciate you both, thank you!

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Google Aug 20, 2024

It all started in 2018 when I bought a Ford ecosport two short years later I had to put a new engine in my ecosport. Another three years later once again I had to replace the engine in me ecosport. Very unhappy, but thanks to the employees at Jones Ford in buckeye I learned that there was a chance I could get some of my money back. I turned my paper work in and with the help of one special person at Jones Ford in a few weeks I had a check in my hand for both engines. Thank you Jones ...

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Google Aug 20, 2024

Thank you so much for helping us with transportation for our school age program. With my time constraints Dejon did a great job accomodating our needs and even dropping off the vehicle. Thanks for all you do!!!

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Google Aug 18, 2024

Real review here 2nd vehicle I have bought from here! Salesman DJ helped me find an suv in less than 24hours that was perfect for my family. Tyler helped me with the test drive and the finance with Colin took less than 15 mins. These guys were awesome I bought a beautiful SUV in under an hour. Great place and I will only shop here for here on out!

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Google Aug 18, 2024

Purchased my 10th vehicle from DJ and Justine in finance!! Definitely recommend!! Great service, great people!

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Google Aug 18, 2024

Where do I begin, from the straight forward price which was honored when I got here to the finance manager all were kind and considerate to our needs. Colin in finance explained everything, Rick was professional and Ryan Houston the manager was awesome. In a day an age where you’re not respected and are just a game to most dealers, this place was family from the word go.

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DealerRater Aug 17, 2024

These guys were upfront, honest and helpful from the start, and they gave us an overall pleasant experience. Honestly the whole process from choosing our vehicle to driving it off the lot went far faster than any previous purchases with other dealerships. Thank you Jones Ford Buckeye! -Joe and Diana

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Google Aug 17, 2024

Purchased a vehicle from Dejon. He was very personable and helpful! Great experience.

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Google Aug 17, 2024

Leased a new Ford Edge from Jones Ford today and this was the most positive dealership experience I have had in decades! Eric and Colin made it a quick and easy. No pressure, they knew their stuff and very positive and great to work with. Would recommend Jones Ford in Buckeye to all my friends looking for a vehicle.

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Google Aug 17, 2024

(Translated by Google) Erik Gallegos and Colin helped me a lot in the process, I highly recommend them when you need a car. (Original) Erik Gallegos y Colin me ayudó mucho en el proceso, lo recomiendo ampliamente cuando necesiten un carro.

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Google Aug 17, 2024

Purchase my new truck from Erick G and Justine from finance. Good customer service, everybody was nice, the paperwork was fast.

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Google Aug 16, 2024

THANK YOU JONES FORD BUCKEYE!!! I had the pleasure of working with the salesmen Tylor as well as DJ and the finance manager Collin, they made me feel like I belonged there from the second I walked in. They were very transparent and helped with all my questions about the truck I was looking into. They were patient and knowledgeable. They even got us a fresh cup of water complete with ice ;). Collin the finance manager was excellent as well. He explained all the details to us and helped us understand all the forms and paperwork. Everyone was friendly start ...

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Google Aug 16, 2024

I wanted to thank you so much!!! I was not looking forward to trading in my truck and getting something else because I'd had my truck for so long. But coming to Jones Ford and working with Dejon(DJ) Johnson was just a wonderful experience. Dejon is very professional, very courteous, very patient and extremely approachable. I don't plan on buying another vehicle anytime soon, but when I do I will absolutely come back to the Buckeye location.

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Google Aug 15, 2024

Tyler and Frank k. were awesome! Justine was amazing! Thanks for the good-looking truck guys and the smoking deal.


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